Licensing FAQ
Everything you need to know about WordPress plugin and theme licenses from ThemePluginStation.
General Licensing Questions
Q: What type of licenses do you sell?
A: We sell official, genuine licenses directly from the original developers. All products come with a valid license key that can be activated on the developer’s website for automatic updates and support.
Q: Are these original/official licenses?
A: Yes, 100%. All licenses sold on ThemePluginStation are original, official licenses purchased directly from the developers. You receive the same license a customer would get buying directly from the developer’s website.
Q: How many sites can I use the license on?
A: This varies by product. Most of our licenses are for single-site use (1 website). Bundle and agency packages may support multiple sites. The number of supported sites is clearly mentioned on each product page.
Q: Do I get lifetime updates?
A: Our licenses include updates for the period specified in the product listing (typically 1 year). After that, you can renew or continue using the last downloaded version without updates.
Q: Will I receive developer support?
A: You will receive support from ThemePluginStation for installation and setup issues. For advanced technical support, you can contact the original developer using your license key. Developer support availability depends on the specific product and license type.
Activation & Usage
Q: How do I activate my license?
A: After purchase, you’ll receive your license key via email and in your account dashboard. Go to your WordPress admin panel, navigate to the plugin/theme settings, and enter the license key to activate it.
Q: Can I transfer my license to a different website?
A: Yes, in most cases you can deactivate the license on one site and activate it on another. The process varies by developer — check the plugin/theme’s license management page.
Q: What happens if I don’t activate the license?
A: The plugin/theme will still work, but you won’t receive automatic updates or official developer support until the license is activated.
Payment & Pricing
Q: Why are your prices lower than the developer’s website?
A: ThemePluginStation is an authorized reseller. We buy licenses in bulk and pass the savings on to our customers, allowing us to offer competitive pricing while maintaining 100% official licenses.
Q: Do you offer agency or developer licenses?
A: Yes! Contact us at support@themepluginstation.com for bulk pricing, agency licenses, or developer packages. We can customize license bundles for your specific needs.
Q: Is my payment information secure?
A: Absolutely. All payments are processed through PCI-DSS compliant payment gateways. We never store your credit card information on our servers.
Still Have Questions?
Contact our support team at support@themepluginstation.com — we typically respond within 24 hours.